Make sure that they are experienced in dealing with the area of law relevant to your claim. A road traffic accident where you have been hit from behind when stationary is a very different type of claim to one involving for example, Health and Safety regulations, risk assessments, toxicology specialists, psychological experts or rehabilitation reports.
Speak with the lawyer or solicitor who will be handling your claim. This person will be making sure that you get every penny you deserve and you want to be sure that they are knowledgeable and experienced in dealing with the injuries and accident circumstances relevant to your claim.
Make sure that your claim will be properly funded. It may be that you have legal expense insurance or trade union funding to pursue a claim. If not it should be dealt with on a No Win – No Fee basis. This means that if you lose your case you won’t have to pay a penny for the work done by your solicitors on your behalf.
Ask questions. How much and what kind of experience does your lawyer have, do they work full-time? How will your claim be funded, how long will it take to settle and how much are you likely to get? If after asking questions you are not satisfied with their response then don’t instruct them. There will never be a shortage of Personal Injury solicitors to turn to for advice.
Make sure that you instruct solicitors to deal with your claim. This may sound obvious but a lot of the companies that advertise aren’t lawyers at all but marketing companies or claims management companies that sign you up and then pass your claim on. If you are told ‘one of our panel of experienced solicitors will be in touch with you’ or similar then chances are you are to be sold on. If someone is paying up to £800.00 for your details then that could be £800 worth of time not spent on your claim.
Don’t be taken in by a fancy website or expensive advertising. Do you feel that the person you are instructing is trustworthy and able to provide you with the quality legal service you are looking for? This is more important than having a celebrity asking you to call or an all singing, all dancing website. Remember, you are looking for not only knowledge and experience but also someone you can trust to act in your best interests.
Stand your ground. This is your claim so if you are not happy with any of the initial advice you are given then don’t sign any papers you are provided with and just walk away. Remember also that if you do sign any paperwork away from the solicitor’s office then you have 14 days to cancel your instructions (subject to any waiver you may have given) and you should not be charged for any work done in this period.