Holiday Claims

Advice and Assistance from Cohen Cramer Solicitors

Holiday claims. If you have suffered injury or had an accident whilst on holiday, Cohen Cramer Solicitors can help you claim the compensation you deserve. Your claim can be dealt with on a no win-no fee basis. This means that if your claim fails, subject to compliance with our terms and conditions, you don’t pay us for the work we have done on your behalf.

The main causes of illness and injury leading to holiday claims are:

Food poisoning and bacterial contamination

Food poisoning is particularly prevalent on cruise ships or at all-inclusive resorts where buffet-style food is served.  This increases the possibility of cross-contamination, this, combined with a warm moist atmospheric condition, allows bacteria and germs to thrive.  The confinement of all-inclusive resorts again increases the risk of cross-contamination between guests.

Tripping and slipping on wet tiles

The combination of smooth polished floors and water can present a potential hazard to all.  One of the most common types of accidents on holiday is slips near to swimming pools and associated areas.  While there is always going to be some water spillage around a pool, the resort should make sure the area is safe for guests.

Bed bugs and insect infestation

Don’t let the bed bugs bite.

This is as true when on holiday as anywhere else.  Not all hotels have the same level of hygiene that one might expect, and bed bugs and other insect infestations in your room can lead to nasty bites leading to infection and scarring.

As well as accidents and illness you can also make a claim for delayed flights.

What can I claim for holiday claims

As with all personal injury claims you can claim for the physical and mental injury. We would also claim for the distress and upset caused by the interruption and interference with your holiday.

In addition, you can claim for your financial losses arising from your injuries.  This can include treatment costs or any lost income if you require time off work upon your return to this country.

Should you require repatriation due to your injury which is not covered by your insurance, then we would look to recover this as part of your claim.

In short, we would look to recover all and any financial losses arising as a result of the incident.

Start your holiday claims

If, as a result of injury or illness on holiday, you are able to provide your employer with a sick note they are obliged to give you additional paid holiday for the holiday time lost covered by the sick note.

For further advice on bringing your holiday claim get in touch with us today.


Your claim can be dealt with on a no win-no fee basis so that, if for any reason your claim is not successful you don’t pay us a penny for the work we have done on your behalf.

For the Quality Legal Service You Deserve.

What are my holiday rights?

The Package Travel, Package Holidays and Package Tours Regulations 1992 cover holiday packages booked through recognised UK tour operators.

A package holiday is one that contains at least two of the following three elements: transport, accommodation, food and excursions.  Once this criteria is met you have the protection of the above-stated regulations.

Under the regulations, it has to be shown that the tour operator failed to provide a reasonable level of care and skill when supplying your holiday. The reasonable level of skill and care is that of the country where the accident happened.

If your accident happens whilst at sea you make a claim under the Athens Convention of 1974. For accidents whilst travelling by air you need to make a claim under the Montreal Convention of 1999.

It is worth noting that claims brought under both the Athens Convention and the Montreal Convention have a limitation period of two years. This runs from the date of disembarkation.